Commander Building Services Ltd – Privacy Policy (Saudi Arabia–Compliant)
Effective Date: 1st August 2025
Last Updated: 1st August 2025
Commander Building Services Ltd takes your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, applicable regulations, and international best practices.
1. Definitions and Interpretations
“We”, “Us”, “Our” – refers to Commander Building Services Ltd.
“User” or “You” – means any individual or entity accessing our website.
“Website” – refers to the website currently being used.
“Data” or “Personal Data” – refers to any information which relates to an identifiable natural person and is provided by you to Commander Building Services Ltd through this website.
2. Scope of This Policy
This policy applies solely to data collected through this website. It does not cover other websites linked from this website, including social media platforms. You are advised to read the privacy policies of external sites before submitting any personal data to them.
3. Data Collection
We may collect the following categories of data from you when voluntarily submitted via forms on our website:
Personal Identification Data (e.g., name, phone number, email address)
Service Enquiry Information (e.g., requests for quotes, service preferences)
Application-Related Information (e.g., course applications or training requests)
4. Legal Basis for Data Processing
Under the PDPL, we only collect and process your personal data when:
You have given clear consent;
It is required for the performance of a contract or service;
We are legally required to do so; or
It is in our legitimate business interest, provided it does not override your rights.
5. Our Use of Your Data
Commander Building Services Ltd may use your data for the following purposes:
To respond to service requests or enquiries
To process training or service applications
To improve user experience on our website
For internal administrative purposes
To ensure compliance with applicable laws and regulations
We do not sell or rent your data. We do not share it with third parties unless legally required or necessary to fulfil a service (see section 6).
6. Third-Party Websites and Services
From time to time, we may use third-party service providers (e.g., analytics, hosting, communications tools) that have access to limited personal data. These providers are contractually obligated to safeguard your data and comply with applicable data protection standards.
7. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage data. Cookies do not give us access to your computer or any information you do not voluntarily share.You can control or disable cookies through your browser settings. For more, see our Cookie Policy.
8. Data Protection Principles
In accordance with the Saudi PDPL, Commander Building Services Ltd ensures that personal data is:
Collected for clear, legitimate purposes
Used fairly and transparently
Accurate and up to date
Kept only as long as necessary
Processed securely to prevent loss, misuse, or unauthorised access
9. International Data Transfers
As we are a UK-based company, your data may be transferred outside of Saudi Arabia. We ensure that any such transfers comply with PDPL requirements and are made to jurisdictions offering adequate levels of protection or with appropriate safeguards.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law. Once data is no longer needed, it is securely deleted or anonymised.
11. Your Rights Under the PDPL
As a user in Saudi Arabia, you have the right to:
Access and request a copy of your data
Request rectification of inaccurate or outdated data
Request deletion of your data, where legally permitted
Withdraw consent at any time (where processing is based on consent)
Object to certain types of data processing
Submit a complaint to the Saudi Data & Artificial Intelligence Authority (SDAIA) if you believe your rights are being infringed
To exercise your rights, please contact us directly using the details below.
12. Contacting Us
Commander Building Services Ltd
Unit K, Lubards Farm, Hullbridge Road,
Rayleigh, Essex SS6 9QG
Email: info@commander.uk.com
13. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Updates will be posted on this page with a new effective date. You are advised to check this page periodically.
